I wanted to share with everyone some of the final outcomes of our goals and objective for the recently expired fiscal year. As you will see, theses reflect a staff that has been incredibly busy and surpassed our expectations for our first year post-reopening.
- Circulation: Objective was set at 1,000,000 items circulated at Central; we actually circulated 1,115,196 items, which is over 3,000 items every day!
- Customer Visits: Objective was set at 410,000 customers for FY09; we actually had 676,161 which works out to an average of close to 2,000 people every day we were open.
- Programs: Objective set at offering programs that attract 15,000 customers; we nearly doubled this with an annual program attendance of 28,473.
- Computer Users: Objective was set at 205,000 computer uses in FY09; we hosted a total of 286,907 computer users.
These are a quick sample. I will share the annual results page as soon as it is finalised. In the meantime, I will share that we met and exceeded all of our objectives except a few that were unknowns given the newness of the building; coming in under the established objective had more to do with me overestimating setting these measures than anything else.
And, as an indication that we are only getting busier and helping more people, total circulation for July 2009 was 116,447, which represents a 17% increase over last July!
These are outstanding numbers and reflect a staff who is working incredibly hard to serve our customers. I owe you all a huge "thank you" for the amazing work you do every day.
Thanks!
Mike VC